Phyzics Skateboards Return Policy
Phyzics Skateboards Return Policy
At Phyzics Skateboards, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, our return policy is designed to make the process as smooth as possible.
Eligibility for Returns
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Items must be returned within 30 days of the purchase date.
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Products must be unused, in their original packaging, and in the same condition as received.
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Proof of purchase (order confirmation or receipt) is required for all returns.
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Customized or clearance items cannot be returned unless defective or damaged upon arrival.
Return Process
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Initiate a Return: Contact our customer support team at [support@phyzicsskateboards.com] with your order details.
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Receive Authorization: Once approved, you will receive a return authorization number and instructions for shipping.
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Ship the Item: Pack the product securely and ship it to the provided return address. Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Inspection & Refund: Once we receive the return, we will inspect it and process a refund within 7-10 business days to the original payment method.
Exchanges
If you need to exchange an item for a different size or model, please follow the return process and place a new order for the desired product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [support@phyzicsskateboards.com] with photos of the issue. We will provide a replacement or a full refund at no additional cost.
Non-Returnable Items
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Used or worn skateboards and accessories.
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Custom grip tape or personalized boards.
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Clearance or final sale items.
Contact Us
If you have any questions about our return policy, feel free to reach out to our support team at [support@phyzicsskateboards.com]. We’re happy to help!
Thank you for choosing Phyzics Skateboards!